Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christine Powell

Christine Powell

March 5, 2026

5  out of  5
rating by Christine Powell
"I have been with Deanna Carroll and State Farm since the late 90’s. She has always been available, knowledgeable, honest and most of all kind. She has Staff that mirrors her professionalism."
We responded:
"Christine, I truly appreciate your long-time trust and loyalty since we started our agency in the '90's! Your feedback means the world to us, and we’re grateful to have the opportunity to serve you and your family. Thank you for being such a valued part of our State Farm family! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
Profile photo of Kelly Ruby

Kelly Ruby

February 25, 2026

5  out of  5
rating by Kelly Ruby
"Deanna and her super friendly team not only got back to me quickly but saved me so much money on my auto, home, umbrella and life insurance! Deanna cares so much. I didn’t realize how much bundling everything could save me so much. So grateful!"
We responded:
"Kelly, Thank you for sharing such a wonderful review! It’s fantastic that we could help you save on your auto, home, umbrella, and life insurance, and that bundling everything made such a big impact. We truly care about finding the best solutions for our clients, and your kind words mean the world to us. Thank you for trusting us—we’re always here whenever you need assistance! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391 "
Profile photo of Brent Law

Brent Law

February 25, 2026

5  out of  5
rating by Brent Law
"Deanna and team are amazing! You won’t be disappointed with their service or rates!"
We responded:
"Brent, We really appreciate your wonderful feedback! Our team is dedicated to providing outstanding service and great rates, and it’s so rewarding to know we hit the mark for you. Thanks for choosing us—we look forward to continuing to provide the level of service you expect and deserve! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
Profile photo of Rachel Betlach

Rachel Betlach

February 25, 2026

5  out of  5
rating by Rachel Betlach
"This agency is top notch! I’ve never had insurance broken down for me in such an easy to understand and non-intimidating way! I’m so thankful I found them! I was looking for car insurance, but they were able to help me with renters insurance and life insurance as well and I STILL saved money compared to the old company I was with."
We responded:
"Rachel, Thank you so much for your fantastic review! We’re thrilled to hear that our team could make insurance easy to understand and comfortable for you. It’s wonderful to know that we were able to assist you not only with car insurance but also renters and life insurance—all while saving you money. Your trust means everything to us! If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re always here to help! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
Profile photo of Brenda Smith

Brenda Smith

February 25, 2026

5  out of  5
rating by Brenda Smith
"Great experience with Deanna Carroll State Farm! Deanna and her team are knowledgeable, responsive, and truly care about their clients. They make insurance easy to understand and always provide friendly, reliable service. Highly recommend!"
We responded:
"Brenda, Thank you so much for your kind words and glowing 5-star review! We’re delighted to hear that you had a great experience with our team. Making insurance easy to understand and providing friendly, reliable service is what we strive for every day. Your recommendation means the world to us! Deanna Carroll, Agent Creve Coeur, MO 63141"
Profile photo of Marylou

Marylou

February 24, 2026

5  out of  5
rating by Marylou
"Deanna Carroll is very attentive to my needed for insurance. She is respectful and has commitment to her clients. Greatly appreciate her"
We responded:
"MaryLou, Thank you so much for your kind words and thoughtful review! We truly appreciate your trust in our office and look forward to continuing to serve you with the same dedication. Thanks again for choosing us! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
Profile photo of Justin Jackson

Justin Jackson

December 29, 2025

5  out of  5
rating by Justin Jackson
"I've always recieved very professional and reliable service from Deanna Carroll for over 10yrs. I've spoken directly with her on many occasions, regarding my rates and coverage,and she took the time to explain details or arrange a time to do so. Best insurance provider I've had!"
We responded:
"Justin, Thank you so much for your kind words and loyalty over the past 10 years! We're grateful to hear that we have consistently provided you with professional and reliable service. Your satisfaction is our top priority, and we look forward to continuing to support your family's insurance needs for many years to come! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
Profile photo of Lisa Smith

Lisa Smith

December 8, 2025

5  out of  5
rating by Lisa Smith
"Deanna Carroll and her office are great to work with! They went above and beyond when my car was totaled. I highly recommend her team."
We responded:
"Lisa, Thank you so much for your kind words and recommendation! We're thrilled to hear that our team could support you during such a challenging time. It was our pleasure to go above and beyond for you. If you ever need anything in the future, please don’t hesitate to give us a call! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
Profile photo of Jane Langa Miller

Jane Langa Miller

December 8, 2025

5  out of  5
rating by Jane Langa Miller
"I love working with Deanna and her team - always responsive and always a pleasure."
We responded:
"Jane, Thank you for your wonderful review! We're so glad to hear that you enjoy working with Deanna and our team. Providing responsive and pleasant service is our top priority, and your kind words mean a lot to us. We look forward to continuing to work with you for many years to come! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
Profile photo of Doug Bellon

Doug Bellon

November 11, 2025

5  out of  5
rating by Doug Bellon
"Very responsive service oriented office."
We responded:
"Doug, Thank you for your wonderful review! We're thrilled to hear you had a positive experience with our responsive and service-oriented team. We look forward to the opportunity to continue to take care of you as a very valued customer. Your feedback means a lot to us! Deanna Carroll, Agent Creve Coeur, MO 63131 314-966-5391"
Profile photo of Melissa Carlton

Melissa Carlton

October 25, 2025

5  out of  5
rating by Melissa Carlton
"Deanna’s office is #1 when it comes to my auto, home and life insurance needs! I wouldn’t want to go anywhere else!"
We responded:
"Melissa, Thank you so much for your fantastic review! We’re so happy to hear that our office is your go-to for all your auto, home & life insurance needs. Your support means the world to us, and we look forward to continuing to serve you for years to come! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
Profile photo of Kia Davis

Kia Davis

October 17, 2025

5  out of  5
rating by Kia Davis
"I’ve been provided with the best service and care for the last 10 years! The best in St Louis!"
We responded:
"Kia, Thank you very much for your kind words and loyalty over the past 10 years! We're thrilled to hear that you consider us the best in St. Louis. Providing excellent service and care is our top priority, and your continued trust means the world to us. We look forward to serving you for many more years to come! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
Profile photo of Dimitri Owens

Dimitri Owens

October 15, 2025

5  out of  5
rating by Dimitri Owens
"Deanna is wonderful & her right hand (Ashlee) is wonderful as well!"
We responded:
"Dimitri, Thank you so much for the 5-star rating! We truly appreciate your support and look forward to serving you again. Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
Profile photo of Denise Jones

Denise Jones

October 9, 2025

5  out of  5
rating by Denise Jones
"They are always there to help and answer my questions. I appreciate you all."
We responded:
"Denise, We really appreciate your thoughtful feedback! It’s our pleasure to assist you, and we’re always here whenever you have questions. If you ever need anything, don’t hesitate to call. Thank you for your business and we look forward to working with you for many more years. Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
Profile photo of Sandy

Sandy

September 18, 2025

5  out of  5
rating by Sandy
"Deanna has been a great help in filing a storm damage claim for our daughter. She is very professional, kind and knowledgeable of the process. She has been her agent for auto and home for many years and is always available to answer any questions or concerns. Would definitely recommend her services."
We responded:
"Sandy, Thank you so much for your kind words! I’m glad I could help with your daughter’s storm damage claim and that you’ve felt supported throughout the process. It’s truly a pleasure to serve your family’s auto and home insurance needs, and I’m always here whenever you have questions or concerns. I greatly appreciate your generous recommendation! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
Profile photo of eLATION Radio

eLATION Radio

August 18, 2025

5  out of  5
rating by eLATION Radio
"This agency truly met my needs with kindness and respect. 😊🤝💯"
We responded:
"Kimmie, Thank you very much for your wonderful review! We're so grateful to have the opportunity to work with you. Thank you for trusting us – it’s a true privilege to be here for you! 😊 Please give us a call if you ever need our assistance in the future! Deanna Carroll, Agent Saint Louis, MO 63141 "
Profile photo of Damon Payne

Damon Payne

July 22, 2025

5  out of  5
rating by Damon Payne
"Thanks Deanna for the great service that you have provided for me over the years. Always a pleasure working with you and your staff!"
We responded:
"Damon, Thank you for your kind words and time in leaving us a wonderful review. We greatly appreciate being able to work with you all these years and hope to continue to take good care of you and your family for many years to come. Thank you again and please give us a call if we can assist you in any way! Deanna Carroll, Agent Saint Louis, MO 314-966-5391"
Profile photo of Donnell & Jona “The Jones”

Donnell & Jona “The Jones”

July 15, 2025

5  out of  5
rating by Donnell & Jona “The Jones”
"Deanna and her team are wonderful to work with! They’re always on top of things and have the answers quickly. Thank you so much for your continuous professionalism. My business will stay with you for many more years!"
We responded:
"Donnell & Jona, Thank you so much for your kind words and thoughtful review! It truly means a lot to me and the entire team to know that our efforts make a difference for you and your business is very much appreciated! We’re grateful for your trust and loyalty, and we look forward to working with you for many more years to come. If there’s ever anything you need, please know that we’re always here to help. Thank you again! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
Profile photo of Emily Pitts

Emily Pitts

July 9, 2025

5  out of  5
rating by Emily Pitts
"I’ve been with this agency for close to 17 years and have never regretted a day of it! Every interaction with them has been top notch; I’ve always felt heard and taken care of. Ashlee is a credit to this company and the reason I love this agency."
We responded:
"Emily, Thank you so much for your wonderful review and for trusting us for nearly 17 years—it truly means the world to us. We’re honored to have had the opportunity to work with you throughout the years, and your kind words about Ashlee and our team are incredibly appreciated. Our goal is always to ensure that you feel heard, valued, and cared for in every interaction, and knowing that we’ve achieved that for you is the highest compliment we could receive. Thank you again for being such a wonderful part of our agency family! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391 "
Profile photo of Nekaisha Smith

Nekaisha Smith

June 21, 2025

5  out of  5
rating by Nekaisha Smith
"Best car insurance I ever had!"
We responded:
"Nekaisha, Thank you very much for sharing your feedback! We’re so happy to hear that you’ve had a great experience with us. It means a lot to know we’re meeting your expectations. We greatly appreciate your business! If there’s ever anything we can do to make your experience even better, please let us know! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
Profile photo of Chad Collins

Chad Collins

June 11, 2025

5  out of  5
rating by Chad Collins
"I cannot speak highly enough of Deanna. From the moment I first interacted with her, it was clear that I was dealing with a true professional who genuinely cares about her clients. Deanna is incredibly attentive and took the time to thoroughly understand my insurance needs, patiently answering all of my questions and explaining policy details in a clear and understandable manner. Her personable approach made the entire process feel comfortable and straightforward, rather than a typical, dry insurance discussion. What truly sets Deanna apart is her commitment to being timely and detail-oriented. Every interaction, whether it was a quote request, a policy adjustment, or a general inquiry, was handled promptly and with attention to detail. She is not just an agent; she is a caring advisor who goes above and beyond to ensure peace of mind. Her dedication to providing top-notch service is evident in every interaction. I highly recommend Deanna to anyone seeking a reliable, trustworthy, and genuinely outstanding insurance agent. You won't find better service or a more dedicated professional!"
We responded:
"Chad, Thank you so much for your incredibly kind and thoughtful review! Your words truly mean the world to me and remind me why I love what I do. It is such a pleasure working with you, and I'm so grateful for the trust you placed in me to help with your insurance needs. I always strive to make the process as smooth, clear, and comfortable as possible, so hearing that my approach resonated with you is deeply rewarding. Being able to provide peace of mind and a personal touch is my top priority, and I'm thrilled to know that you felt cared for every step of the way. It’s clients like you who inspire me to go above and beyond. Thank you for taking the time to share your experience and for recommending my services so generously. I’m here anytime you need assistance or have questions in the future. Thank you again for your heartfelt words and for allowing me to be a part of your journey. I’m truly grateful! Sincerely, Deanna Carroll, State Farm Agent Saint Louis, MO 63141 314-966-5391 "
Profile photo of Barbara Black

Barbara Black

May 30, 2025

5  out of  5
rating by Barbara Black
"Her office works hard to get good ins. For me."
We responded:
"Barbara, Thank you so much for your 5-star review! We’re thrilled to hear that you’re happy with the effort we put into finding the best insurance options for you. Your satisfaction is our top priority, and we’re always here to help. Please don’t hesitate to reach out if there’s anything else we can assist you with! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
Profile photo of Douglas Zimmer

Douglas Zimmer

May 30, 2025

5  out of  5
rating by Douglas Zimmer
"I'm glad to get good insurance and the office did good for me."
We responded:
"Douglas, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
Profile photo of Mrs Monroe

Mrs Monroe

May 28, 2025

5  out of  5
rating by Mrs Monroe
"I have been using Deanna for over 15 years and we love her. She’s easy to talk to and always answer any questions we have. The rates have been affordable especially since we bundle."
We responded:
"Mrs. Monroe, Thank you so much for your kind words and for being a loyal customer for over 15 years! It truly means the world to us that you've trusted us to help with your family's insurance needs. We look forward to continuing to provide you with great service and support for many more years to come! Please call us whenever you need us! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
Profile photo of Jaime and Rachel's Marketplace

Jaime and Rachel's Marketplace

May 21, 2025

5  out of  5
rating by Jaime and Rachel's Marketplace
"Deanna and her team are fabulous to work with. The claim process was efficient when I had a hit and run happen to my car. The premiums are fair and competitive with other agencies, they beat out a lot of the competition."
We responded:
"Jaime & Rachel, Thank you so much for your kind words and thoughtful review! We strive to make the claim process as smooth as possible and take pride in offering competitive premiums to meet our clients’ needs. Your feedback means the world to us, and we’re grateful for the opportunity to serve you. If you ever need anything else, don’t hesitate to reach out – we’re always here to help! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"